Collagen Peptides Powder Clinically Tested Joint and Bone Health* 8-Ounce

Thank you for visiting and shopping with us! Below are the details of our shipping process:

🚚 Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

In cases of high order volume or delays due to external factors, we will notify you by email.

🌍 Shipping Times & Delivery

Domestic (U.S. / Local Region):

Estimated delivery time is 5–10 business days.

International:

Estimated delivery time is 7–20 business days, depending on your location.

Please note that delivery times are estimates and may vary due to customs delays, local postal services, or other factors outside our control.

💸 Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — check our homepage or banners for active deals.

✈️ International Shipping & Customs

We ship worldwide!

Please note that customs fees, duties, and taxes (if applicable) are the responsibility of the customer. We are not responsible for delays caused by customs.

❗Incorrect Addresses

Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

📦 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow 1–2 business days for the tracking link to update.

📩 Questions?

If you have any questions about your order or shipping status, feel free to contact us at [your email here].

Refund & Return Policy

Thank you for shopping with us! We want you to love your purchase, but we understand that sometimes things don’t work out. Please review our policy below:

✅ Returns

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return;

The item must be unused and in the same condition that you received it.

Please note: Return shipping costs are the responsibility of the customer unless the item was defective or damaged upon arrival.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at [your email here] with your order number and a photo of the issue.

💰 Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

📩 Start a Return

To initiate a return, please contact us at [your email or contact form] with your order number and reason for return. We’ll provide return instructions within 24–48 hours.

📦 Return Address

Please do not send your purchase back to the manufacturer or any address listed on the packaging. Contact us first to confirm the return location.